Terms and conditions

Jáchym Richtrmoc, business ID 23539925, registered at gen. Píky 2000, Kročehlavy, 272 01 Kladno, Česká republika, a sole trader operating under the Czech Trade Licensing Act. Contact: [email protected]. The seller is not VAT registered.

Product listings on the website are informational. Before submitting an order, customers can check and correct their details. Clicking the button confirming the obligation to pay submits a binding order. The contract is concluded when the seller confirms the order by email. Contracts are concluded in Czech and their details are retained for fulfilment.

Prices are final; the seller is not VAT registered. Product prices, shipping and any additional fees are displayed before the order is submitted. Customers select payment and delivery methods from those available in the cart. See Shipping and payment for details.

Consumers have a statutory right to withdraw within 14 days, subject to statutory exceptions, and rights concerning defective goods. See Returns and complaints for the procedure and contact details.

The competent body for alternative consumer dispute resolution is the Czech Trade Inspection Authority, Štěpánská 796/44, 110 00 Praha 1, coi.gov.cz. Legal relationships are governed by Czech law without prejudice to mandatory consumer rights.